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ISO 27001:2013 Certified & ISO 9001:2015 Certified

Warranty & AMC Services

AMC (Annual Maintenance Contract)

Backed by our industrial experience, we provide comprehensive AMC to IT Hardware support for PC, Servers (including OS), Storage Devices, Networking Devices & Etc.

Our experienced professionals hold expertise in undertaking AMC to offer them reliable and satisfactory services as per their requirements. AMC is like insurance, which protects from all small or large complications of the IT.

We are capable of meeting stringent servicelevel agreement as per customer business needs, price effectively. Maximum uptime is the most critical requirement for the majority of customers, and it is achieved through, Quick resolution of halts & Preventive Maintenance.

Availability of spare parts, Technical expertise, proper coordination and support capabilities across a wide range of products enables Quadsel Services to provide maximum uptime.

Our 23+ years of experience and expertise across the spectrum of IT services made us a preferred AMC Service provider in India.

Our State of the art facilities across many locations enables us to provide faster and seamless service support across India. Our integrated and matured quality systems ensure high availability of IT infrastructure and business continuity.

The satisfaction of our Customer has been the driving force behind our business growth. We have been investing in our Employes and procedures to endure and progress services. It empowered us to achieve a long and mutually rewarding relationship with our existing clients and win many referral clients.

Our Helpdesk Services, based on ITIL methodology, acts as a Single Point Of Contact for clients. Our Helpdesk co-ordinates between the customer and various support functions of organisations, from call logging to call closing.

Our Helpdesk monitors and drives activities like break-fix support, preventive maintenance, installation, Implementation, improving the quality of IT infrastructure, IT audits, etc.

Strategy planning

Our IT experts diagnose/repair the problem and ensure that your product is working in an optimal condition

Performance Issues

Networking

Facility Management

We undergo periodic checking for the hardware under contract and update if any issues persist

We provide expert technicians to configure all kinds of servers & routers, firewalls installations custom to your requirement and provide alterations in alignment as requested by the Client

We procure with hardware requested by the Client and change the malfunction parts undergoing warranty and configure for a production run

Warranty Extension

Quadsel Services cost-effectively upgrade or extend your standard warranty with easy-to-buy, easy-to-use support packages. They reduce downtime risks with support levels from primary to mission-critical. Moreover, they cover all the IT products of your business which relies on servers, storage, networking, desktops, mobile computing, printing, imaging, and software

ASSOCIATES

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