ISO 27001:2013 Certified & ISO 9001:2015 Certified

Remote Infrastructure Management

Reducing IT spending is the key to global competitiveness. Remote Infrastructure Management (RIM) enables you to reduce IT expenditures,to gain a faster and more flexible service.

Our team provides 24/7 performance monitoring of your IT environment. We provide tracking of various hardware and software based on predefined metrics. Our Remote Infrastructure Management teams notify the customer or designated personnel whenever events defined by the customer are detected. Our Remote Infrastructure Management monitoring service helps to maximise performance, significantly enhance service levels and immediately reduce downtime.

Our RIM services include proactive problem identification and resolution. We take on periodic audit and maintenance of numerous components being managed by us and apply security, patches or upgrades to ensure maximum uptime.

We have in house expertise for managing all web servers, email servers, firewalls and proxy servers across all variants of Unix and Linux.

Cost-Effective

Process improvements

Lower risk of IT failure

ITIL Certified consultants

Faster, more flexible service

Information Security Experts

Technology specific certified SME’s

Maximum flexibility with selective outsourcing

Centralised management for the entire IT Infrastructure

Rapid delivery with automated and standard components

Economies of scale with specialised infrastructure services

Boost ROI and cut IT management and administration costs

Access high-demand IT skills and leverage global best practices

A 27% reduction in operational costs with low up-front investment

Availability of skilled Manpower eliminates the need to attract, hire, and retain skilled IT Personnel

Modalities

  • IP Sec LAN to LAN VPN
  • Dedicated Link
  • Customer-specific service levels
  • Service coverage for local & overseas clients

Remote Administration & Monitoring

  • Remote DBA Administration and Oracle /SQL Monitoring
  • Remote DNS Management & DNS Services monitoring
  • Remote System Administration for Solaris, Linux, ICMP and other TCP/UDP port monitoring

ASSOCIATES

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