ISO 27001:2013 Certified & ISO 9001:2015 Certified

On-site resources

Quadsel On-Site resources of Field Support Services (FSS) delivers a variety of IT support activities to enterprises and end users owing to its talented resource pool. We have been known for our consistent and on-time value added support services delivery, providing remote and on-site field support.

With our national field service, we can create a front line support team to provide your employees with the services that they require from your IT department. We combine the right people, as per industry standards, process driven methodologies and industry leading tools to deliver a custom managed service solution which exceeds expectations.

 Our proven processes, coupled with our continuous process improvement measures, ensure that you consistently receive exceptional service to support your business objectives while driving down the cost of support.

Hardware Maintenance High Performance Computing (HPC), Servers, Storage, Networking,Workstations, Desktops, Laptops, etc.

Software Support
Operating Systems Support, Firmware Support for storage and networking devices

Server & Storage Support 24x7x365 support for Install and Break Fix Support

Client Systems Support 24x7x365 support for Laptops, Desktops & Tablets

SLA SBD,NBD, 2BD, 5×8, 5×12, 6×8, 6×12, 7×8, 7×12 or 7×24 coverage

Issue resolution 2 hour, 4 hour, 8 hour, NBD, 2BD

Dedicated or dispatched resource models depending on requirements

ASSOCIATES

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